Skilled Nursing Facility Services




VacancyDepartment Vacancy Relief

ManagementManagement Consulting

Management Consulting

Our experienced consultants understand the importance of integrating systems, structure, strategy, culture, people, skills, and work processes based on an organization’s core values and goals.  We have been providing health information related consulting services since 1988.  Like Farmers Insurance, “we’ve seen a thing or two!”  Some good…some bad… We apply the Best and Better Practices we have seen or implemented to benefit your organization.

Our management consulting services are in the health information, health information/revenue integrity and information governance areas and include Health Information Department Management and Practices, Accreditation Preparation, HIPAA, Compliance, Strategic Planning, Revenue Cycle concerns, and a host of related services for small and large acute and long-term acute care hospitals, skilled nursing and long-term care facilities, physician practices and other ambulatory programs, specialty sites, health departments, and, yes, even other consulting firms.

However, in 2017, we added a new area of consulting to meet the needs of our clients:  Human Subject Research Compliance and Operational Services.
  See our services in this area below.

We are not your traditional healthcare consulting firm…We are proud to provide you tailored services to meet your needs.

Operational Assessments-Whole Department or Just a Function:

Known for our comprehensive operational assessments, these services are ideal for identifying information governance voids, workflow improvement opportunities, staffing, space, and scheduling adjustments, and ways to improve cashflow and benefit the revenue cycle we often identify opportunities to absorb work from others and more effectively serve the department’s customers.  Operational assessments are conducted by experienced Health Information Professionals who will thoroughly review each aspect of your daily operation and the HIM department’s effectiveness in the revenue cycle.

Our assessments of the HIM department includes an extensive review of all functions and interviews with key customers and revenue cycle partners, such as, Access, Patient Financial Services, Denial Management, Emergency Department, Risk Management, and Human Resources.  The assessment incorporates systems used, policies and procedures, revenue cycle enhancement, and sensing the mood of the department.  Each available employee is interviewed to allow us to understand the unique record processing activities from chart creation to completion.  Coding quality validations are an optional component available for an assessment engagement.

Compliance related issues, redundant and out dated work efforts, labor relation concerns, and non-essential resource use may be surfaced during the assessments.  Clients have utilized these assessments to establish action plans for department leadership, explain Premier (or other benchmarking reports) variations, and occasionally to justify staffing and capital requests.

Our operational assessments can be scaled to apply to one or two functions, such as document imaging or HIPAA privacy readiness. Additionally, we can apply the same techniques to other departments.




Human Subject Research Compliance: Program and Operational Consulting Services


Research Misconduct:


Research Compliance:


Human Research Protection Program (HRPP):


Department Vacancy Relief

About Our Management Consultants:

Our team
comes to you equipped to handle today’s problems.  And today’s health information management (HIM) environment is one that is dynamically changing.  Unlike past years when the health information management department was a physical location within the organization housing some paper records but working within electronic health records, the HIM department has evolved into a different structure.  HIM today is partially virtual, decentralized, and entrenched in information governance for the healthcare organization.  It has taken on information security roles, data analytics and data mining of the entity’s Big Data, oversees privacy controls, disclosures,blocking and release of information practices, ensures revenue integrity through coding an CDI integrity, monitors patient identity, and governs the health information of your patients from a broader spectrum than the historical paper record days.

Today’s Health Information Management and Health Information Integrity directors are responding to challenges unlike the past and need to think “outside” the traditional 4 walls of yesteryear.  They must play an integral role in EHR enhancement, staff productivity, cost reduction, regulatory compliance, external audit intrusions, revenue cycle enhancement, privacy protections, and a myriad of hotspots percolating in our industry.  Additionally, these directors must serve as a change agent to streamline information governance throughout the organization and motivate staff to adopt change, focus on customer relations, encourage innovation, and foster collaboration within the healthcare organization and the community served.

Our team of professionals will be visionaries for your health information integrity activities and actively participate in creating solutions for the future information demands of your healthcare delivery system.

Services are provided on an hourly and/or percentage and cost-incurred basis.


   Legal Notice  Your Privacy

Copyright 1995-2022 First Class Solutions, Inc.SM All Rights Reserved.