Skilled Nursing Facility Services



Management Consulting:

Our experienced consultants understand the importance of integrating systems, structure, strategy, culture, people, skills, and work processes based on an organization’s core values and goals.  We have been providing health information related consulting services since 1988.  Like Farmers Insurance, “we’ve seen a thing or two!”  Some good…some bad… We apply the Best and Better Practices we have seen or implemented to benefit your organization.

Our management consulting services are in the health information, health information/revenue integrity and information governance areas and include Health Information Department Management and Practices, Accreditation Preparation, HIPAA, Compliance, Strategic Planning, Revenue Cycle concerns, and a host of related services for small and large acute and long-term acute care hospitals, skilled nursing and long-term care facilities, physician practices and other ambulatory programs, specialty sites, health departments, and, yes, even other consulting firms.

However, in 2017, we added a new area of consulting to meet the needs of our clients:  Human Subject Research Compliance and Operational Services.
  See our services in this area below.

We are not your traditional healthcare consulting firm…We are proud to provide you tailored services to meet your needs.

Operational Assessments-Whole Department or Just a Function:

Known for our comprehensive operational assessments, these services are ideal for identifying information governance voids, workflow improvement opportunities, staffing, space, and scheduling adjustments, and ways to improve cashflow and benefit the revenue cycle and opportunities to absorb work from others and more effectively serve the department’s customers.  Operational assessments are conducted by experienced Health Information Professionals who will thoroughly review each aspect of your daily operation and the HIM department’s effectiveness in the revenue cycle.

Our assessments of the HIM department includes an extensive review of all functions and interviews with key customers and revenue cycle partners, such as, Access, Patient Financial Services, Denial Management, Emergency Department, Risk Management, and Human Resources.  The assessment incorporates systems used, policies and procedures, revenue cycle enhancement, and sensing the mood of the department.  Each available employee is interviewed to allow us to understand the unique record processing activities from chart creation to completion.  Coding quality validations are an optional component available for an assessment engagement.

Compliance related issues, redundant and out dated work efforts, labor relation concerns, and non-essential resource use may be surfaced during the assessments.  Clients have utilized these assessments to establish action plans for department leadership, explain Premier (or other benchmarking reports) variations, and occasionally to justify staffing and capital requests.

Our operational assessments can be scaled to apply to one or two functions, such as document imaging or HIPAA privacy readiness.




Human Subject Research Compliance: Program and Operational Consulting Services


Research Misconduct:


Research Compliance:


Human Research Protection Program (HRPP):


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